Shipping
- International shipping is handled by INTERNATIONAL EMS, delivery usually takes about 1 week.
- All orders will be insured for the full purchase amount, and can be tracked at the EMS website.
- All international shipments are shipped via EMS express mail ONLY, and We do not use regular Air Mail for international orders. That is why you can enjoy free shipping and great discount offering here.
- AllOfChanel.com is a professional online dealer. Please make sure you are at home when the package arrives.
- All the shoes will be delivered inside another box.
Return Policy
- Your satisfaction is 100% unconditionally guaranteed. If you purchased a product from us and it does not meet your demand, we will gladly refund the money or change the product. To assist us in this process we will ask you to fill in a Return/Exchange Form. This will assist us in processing your request in a timely manner.
Return Requirements
- The item(s) being returned should include all parts.
- The item(s) has not been altered.
- The item(s) is being returned within 7 days.
Exchanges
- To exchange any of our products, complete the Return / Exchange Form. Return costs are the customer's responsibility unless it is due to us.
Defective or Damaged Products
- We guarantee all of our products to be free from factory defects. If any product is found defective, or has been damaged in shipping, we will refund or exchange it by providing you a return/exchange form in a timely manner so that you can return the item(s) back to us.
Non-Returnable Items
- Item(s) not purchased from allofchanel.com
- Item(s) that have been modified or altered in any way
- Special item(s) that has been marked
- Item(s) that has been worn or damaged by customer
- Item(s) that are not returned within 15 days
Friendly Notice: If you have not received your 10-digit tracking number in 3 days after placing your order, the reason may be that your e-mail server may have seen our tracking number email as spam. In this case, please contact us for assistance in orders' tracking.
